This course is recommended for workplace shop stewards who understand the basic elements of their role and their rights and who want to further develop their skills and confidence in representing members.
The course will include the following –

Understand a range of problems that affect members

Collect and present information in representing members

Produce a plan for dealing with specific members problems

Develop the skills and confidence required to represent members in meetings with management

Equality, discrimination and protected characteristics

Bargaining, negotiation and consultation in the workplace

Review of Statutory Employment Rights

Bargaining, negotiation and consultation in the workplace